Cash On Delivery Services Agreement

The following terminology applies to this Cash-on-Delivery Services Agreement and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company Vector e-Kommerce & e-Logistiks Services (or) ParcelBhejo.com. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. 

  1. The Company may agree to collect the invoice value for a shipment from a recipient at the request of the shipper and remit said invoice value to the shipper on a Collect on Delivery (COD) basis. The shipper agrees that it shall not withhold, deduct or adjust the payments due to the Company under an invoice raised by the Company for the carriage of any shipment under these Conditions due to delay or failure or any other issue with respect to remittance of any COD amount by the Company.
  2. The Company shall be entitled to withhold any COD amount if any invoice is not paid by the shipper in accordance with these Conditions, until such dues are paid and without prejudice to the Company’s other legal remedies to recover its costs. The Company shall be entitled, after giving seven (7) days’ notice to the shipper, to deduct/adjust the withheld COD amount from the outstanding dues payable by the shipper to the Company. Upon accounting to the shipper for any balance remaining after payment of any sums due to the Company, the Company shall be discharged of any liability whatsoever in respect of the shipment and the COD service. After settlement of the outstanding dues, the Company may, at its sole discretion, decide to resume services to the shipper.
  3. The shipper agrees to indemnify the Company in respect of any claim for any taxes, duties, penalties or interest, or similar, imposed by any state, local or central authority arising out of the collection of any COD amount.
  4. The Company may enter into agreements with third party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India for collection, refund and remittance and to facilitate payment between Consignor and Consignee. The Website shall initiate the remittance of the payments made by the User and the date of completion of transaction shall be after the Products are delivered to the Consignee and such other additional time as may be agreed between Website and the Consignor.
  5. Your payment will be transferred to your registered bank account with the Company once your shipment is delivered and Collection of Invoice Value is made.
  6. For all the COD shipments delivered between 1st and 15th of the month (both the dates inclusive), the remittance will be done on 25th of that month, and all the shipments delivered between 16th and last day of the month (both the dates inclusive), remittance will be done on 10th of the successive month, subject to point no. 7.
  7. In case of any dispute, discrepancy or any sort of confusion regarding the collection/ amount of invoice value, the remittance shall be stopped temporarily. Remittance shall be made only after clearance of all the disputes, discrepancy or confusion.
  8. All disputes and claims shall be subject to the exclusive and irrevocable jurisdiction of courts at Pune, Maharashtra.

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ParcelBhejo.com is India's first and cheapest online courier booking service, offering the simplest way to book a parcel delivery service online within India.
You book and choose which of our premium carriers (eg. Blue Dart, DTDC etc) you'd like to collect and deliver your item. You pay for the service online and it will be collected from your place, then delivered. Simple!